General Questions

  1. What is Local Tek Link?
  2. How does Local Tek Link work?
  3. Do I have to have an account to contact a Tek?
  4. What is the rating scale?

User Related Questions

  1. How much does an account cost for a customer to search for a Tek?
  2. Is my information searchable?
  3. When I contact a Tek through Local Tek Link, am I obligated to use that Tek for service?
  4. What does "Pending Requests" mean?
  5. Should I expect a response immediately?
  6. The Tek wants to charge more than what is stated in their profile?
  7. What contact information is sent to the Tek when I contact them?

Tek Related Questions

  1. How much does it cost to register for an account with Local Tek Link?
  2. Am I locked into my prices set in my profile?
  3. Is my contact information visible to the customer?
  4. Why do you use PayPal for payment?
  5. Can I link to my profile from my site?

(General) What is Local Tek Link?
Local Tek Link is a website dedicated to connecting you with local computer professionals. Whether you are an individual, have a home office, or small or large business, you can find the help you need at a price that is hard for large companies or other technical services to match.

(General) How does Local Tek Link work?
After you enter the search criteria on Local Tek Link and find the registered Tek that fits your needs, all you need to do is send them a request notification outlining your problems or request for service. The Tek will be notified about your request and should contact you to get more information, set pricing and determine when service can occur. The transaction is completely between you and the Tek to negotiate a price, time for service, etc. If at anytime either party decides that they do not want to continue you can simply drop or decline the request.

(General) Do I have to have an account to contact a Tek?
Yes, it helps us cut down on the amount of spam our teks receive. However, you don't need an account to search and view Teks.

(General) What is the rating scale?
The rating scale allows Teks to request the customer to rate their service. The scale is set between 1 to 5 (5 being the highest satisfaction and 1 being very unsatisfied); 0 is used for new or unrated users.

(Users) How much does an account cost for a customer to search for a Tek?
Nothing!

(Users) Is my information searchable?
No!

(Users) When I contact a Tek through Local Tek Link, am I obligated to use that Tek for service?
Not at all! We are here to provide initial contact for your service needs. It is up to you and the Tek to negotiate a price, place, and time. So if you feel that the Tek you contacted is not right for you, simply drop the request with that Tek and find another.

(Users) What does "Pending Requests" mean?
This is the current number of open requests for a Tek. It is used to gauge how busy they may or may not be. If you find a Tek with a high number of requests and you need help quickly, you may want to try a Tek with fewer pending requests.

(Users) Should I expect a response immediately?
No. It is possible that some or most of the Teks are working individuals who may or may not have immediate access to you request.

(Users) The Tek wants to charge more than what is stated in their profile?
The amounts shown in a Tek's profile are estimated ranges. Depending on the job, the Tek's fees could change. Remember, when you contact a Tek, and you are not satisfied with the terms of service, you are not obligated to use that person for service. You can drop the request and try to find another Tek.

(Users) What contact information is sent to the Tek when I contact them?
Your Screen Name and Email address. If you wish to leave any other forms of contact you can do so in the request.

(Teks) How much does it cost to register for an account with Local Tek Link?
Only $7 for as long as you like! This helps us cut down on the amount of would be scammers.

(Teks) Am I locked into prices set in my profile?
No. It is up to you to adjust your pricing according to the job.

(Teks) Is my contact information visible to the customer?
No. None of your contact information is visible until you establish contact with the customer requesting service.

(Teks) Why do you use PayPal for payment?
PayPal, a subsidiary of Ebay, it is a completely secure way of handling money over the internet. You do not need a PayPal account pay for any of the services on our site, and you will not be charged from PayPal to use their service. We've chosen PayPal to handle credit card transactions for our customers because they are the global leader in online transactions.

(Teks) Can I link to my profile from my site?
Absolutely! Just click the "View Profile" from you account tools and copy the URL.